At BLISS NAIL BAR, we strive to provide the best experience for all our clients in a professional, safe, and relaxing environment. To ensure the quality of our services and the comfort of every guest, we kindly ask that you review and adhere to our salon policies. 1. Appointments & Walk-ins • Appointments are encouraged to ensure timely service, but walk-ins are always welcome based on availability. • We recommend arriving 10 minutes before your appointment to allow time for check-in and service preparation. 2. Late Arrivals • If you arrive more than 10 minutes late, we may need to adjust your service to fit the remaining time or reschedule based on availability. • Repeated late arrivals may result in cancellation of future appointments. 3. Cancellations & No-Shows • We require at least 24 hours’ notice for cancellations or rescheduling of appointments. • No-shows and late cancellations will be subject to a 50% service fee charged to the card on file. 4. Health & Safety • For the safety and well-being of our clients and staff, we maintain high standards of sanitation and hygiene. All tools and equipment are thoroughly sterilized after each use. • If you have any medical conditions, skin sensitivities, or allergies, please inform your technician prior to your service. • We reserve the right to refuse service to clients with contagious conditions such as fungal infections. 5. Children & Pets • To ensure a calm and safe environment, we ask that children be supervised at all times. Services are for clients aged 12 and above unless accompanied by an adult. • We kindly request that pets (except service animals) are not brought into the salon. 6. Refunds & Service Adjustments • Your satisfaction is our priority. If for any reason you are not happy with your service, please notify us before leaving the salon, and we will make any necessary adjustments. • Refunds are not available for completed services; however, we offer complimentary fixes within 3 days of the original service. 7. Personal Belongings • BLISS NAIL BAR is not responsible for lost or stolen personal belongings. Please keep your valuables with you at all times. We appreciate your understanding and cooperation in following these policies to help us provide the best possible service. If you have any questions or concerns, please don't hesitate to contact us at (608) 733-7379. Thank you for choosing BLISS NAIL BAR!